Ardent Service Level

Service Guarantees *

We do more than the duties stipulated in the Owners Corporations Act; we include in your annual fee, which we invoice quarterly:

  • Minimum of two day-time full site inspection visit per year
  • Property photographs for file, providing an invaluable comparison for annual maintenance review, and emergencies
  • Convene, attend and travel to AGM
  • Access to in-house professionals with diverse skills
  • Written Response Guarantee
  • New Occupant Welcome Pack
  • Interim Financial Reports upon request
  • Modern office with provision for electronic transmission of information
  • Your choice of daytime or evening meetings.

* Other managers may charge extra to supply some services listed above

For competitive rates we offer:

A – Attention to detail

R – Response Guarantee

D – Dispute resolution

E – Emergency service contact 24/7

N – New occupant welcome pack

T – Transparency in all dealings

Ardent is a member of Owners Corporations Victoria